[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][/fusion_builder_column][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_accordion divider_line=”” class=”” id=””][fusion_toggle title=”I cannot download the app” open=”no”]Please make sure that you have a stable Internet connection and try again.

If you are accessing the download page on WeChat, please ensure that you follow the instructions and open the page with your device browser before downloading the APK.[/fusion_toggle][fusion_toggle title=”I cannot open the app on iOS” open=”no”]Please ensure that you have trusted the app developer before opening the app. You can trust the developer by going to

Settings > General > Device Management and click Trust LCJG Limited

After that is done, return to the home screen and open Shop Dash Go![/fusion_toggle][fusion_toggle title=”The app prompted me to upgrade the app, what should I do?” open=”no”]New version of the app has been released and you are required to download the latest version to continue to enjoy Shop Dash Go. Please visit the download page and download the latest version of Shop Dash Go.

https://www.creote.com/gog/app.php[/fusion_toggle][fusion_toggle title=”The app froze or not responding” open=”no”]You need to grand the access of your device camera for the app to work. Please allow app to access your device camera in your device settings and re-launch the app.[/fusion_toggle][fusion_toggle title=”I cannot log into Yammer” open=”no”]Please make sure that your Yammer credentials are correct when prompted. Some accounts on the ijam network may not be allowed to request an OAuth token for the app, please contact your IT department to request for opening the permission to request for an OAuth token for the login process.[/fusion_toggle][fusion_toggle title=”When I returned to the app after login, it keeps going back to the browser” open=”no”]You will need to grant access for the app to access your Yammer account. Please accept and allow access to your Yammer account when prompted in the login process, or manually set the permission in your Yammer account.

If problem continues after setting the permission, you may need to logout of Yammer from your device browser. Open www.yammer.com on your device browser and logout of Yammer, then return to the app and try again.

Some accounts on the ijam network may not be allowed to request an OAuth token for the app, please contact your IT department to request for opening the permission to request for an OAuth token for the login process.[/fusion_toggle][fusion_toggle title=”I am not winning any prizes” open=”no”]Prizes are drawn randomly with a probability set in place, so not all player may receive a prize. The number of prizes are limited as well, if all prizes have been won by other players, the game will not further allocate prizes to players no matter how many times they draw. Please consult with the related department if you have any question about the prizes.[/fusion_toggle][fusion_toggle title=”I am still experiencing problems after completed the steps above” open=”no”]Some parts of your app maybe corrupted. Please delete the app and re-download and install the app.[/fusion_toggle][/fusion_accordion][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]